Merchant Support

WPS Merchant Support:
Point-of-Sale terminal installation

Our tech team is here to guide you during the installation process allowing to have the security that you and your staff will be ready to process with confidence.

Service & Support

Need assistance with a transaction or review batch information, our customer service team is always ready to answer your questions.

24 hour-a-day, 7 days-a-week service

Do not wait until the next labor day to resolve an issue with your equipment, you can call at anytime and a team member will answer and coordinate a tech assistance.

Merchant and Team Trainings

You have new employees? We are here to support you and your team, call us and have a date set for a training of your POS system free of charge.

PCI Compliance

PCI Security Standards Council works on monotoring threats, make sure to stay compliant. The PCI guide can help you to make sure you do.

Click here to download PCI Guides:

English Spanish

Fraud and Chargeback Prevention

Chargebacks and Fraud transactions can be prevented, we are here to make sure you have access and assistance with all the tools and information that will need to do so.

If you need some guidance managing your POS terminal, click your POS brand down below to download our user's guide.

about us

WPS has been on the market for more that 20 years providing payment option to any business with the best work skill and customer service on the market.
  • Visa

  • Master Card

  • Discover

  • American Express

Contact us

  • Address:
    322 John Alber Ernot St. Global Plaza Building Suite 200 San Juan PR 00920

  • Phone:

  • Mail: